DoorDash is being sued for allegedly posting false information about non-partner restaurants on its platform, according to recent reports.
On Thursday, St. Louis-based restaurant, Lona’s Lil Eats, filed a lawsuit against DoorDash in the Northern District of California, saying the delivery app had allegedly mislabeled it as being too far away when customers try to make orders.
Lona’s doesn’t have an official relationship with DoorDash, but it does have a page on the platform where it appears customers can order food, according to the lawsuit.
An example in the lawsuit shows that DoorDash marks Lona’s as “too far away” even though the restaurant is within 200 feet of the delivery address.
“The problem is not, in fact, that the delivery address is too far away, the problem is that Lona’s has not agreed to pay DoorDash’s exorbitant fees,” the lawsuit says. “A consumer can change his or her address over and over again, but it will never become available for delivery because Lona’s is not a Partner Restaurant.”
The lawsuit also claims that DoorDash has also incorrectly labeled Lona's as "closed" at other times.
The lawsuit alleges that DoorDash is posting the misleading information in order to pressure restaurants ... (Read more)
Submitted 1278 days ago
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